After logging in, the app will load your currently assigned route manifest. This
manifest can be edited and changed via the
Route Page. If you've made a change and wish to load the new route, logout
of the app and log back in.
The App titlebar contains two buttons. The gear link on the right will open the settings
page. The map icon on the left of the titlebar will change the current view to
a map view initially centered on your first route stop. The map view contains
markers for all of the stops on your route, and will display your current location
as well. Tap on any of the stop marker icons to view the stop address. Tap the
stop address to open the route stop details page for that delivery stop.
The Settings page contains a button to log out of the app, and some information on the current route manifest state.
The Gophered platform relies on the app to send changes to the server, which are usually processed within a minute.
If you log out the app immediately after making a change to the manifest state, please wait a bit before logging back in to ensure server has been
updated with the most current state.
Delivery Stop Details and Actions
Tapping on a route list stop will bring up details about that delivery stop.
You can manually mark a package as delivered by tapping the Checkmark icon on the top right of the status section.
Gophered supports geofenced checks before allowing important actions to be taken for a route stop. When marking a package
as delivered, capturing a signature or taking a picture, route stops can
be set to check if the driver is within 500 meters of the stop address. Drivers
can choose to override this although an event will be generated noting the
possible discrepancy in location.
Some packages may be marked in the manifest as requiring a QR-code scan upon delivery. Tapping the QR-code icon will bring
up your camera, center the camera view on the package qr code to be scanned.
A matching QR code will mark the package as scanned. If it's the wrong package/code
for this delivery stop, the app will show a warning instead. You can generate
qr codes online for free from a number of sites such as
Route stops in the manifest may be marked as requiring picture proof of delivery. Tapping the camera icon will bring up a
picture gallery page for this route stop. Users can view pictures and associated
notes captured so far for the current route stop. Users can also add a new
picture by tapping the button at the top of the page. This brings up a camera
window where the recipient can take a picture and save it. Pictures and associated
notes will be saved and uploaded to the server for viewing on the
Tapping a picture will bring up the picture details page, where you can add or
edit notes about the picture taken. You may also delete pictures on this
Some packages may be marked in the manifest as requiring signatures upon delivery. Similar to pictures, tapping the pencil
icon will bring up a signature gallery page for this route stop. Users can
view signatures and associated notes captured so far for the current route
stop. Users can also add a new signature by tapping the button at the top
of the page. This brings up a signature pad where the recipient can sign
their name with a stylus or finger. Signatures and associated notes will
be captured and uploaded to the server for viewing on the
Tapping a signature will bring up the signature details page, where you can add
or edit notes about the signature captured. You may also delete signatures
on this page.
Tapping the map icon next to the delivery address will show the delivery address on the map with a marker. Tap on the car
icon on the top right of app title bar to bring up directions from your current
location to that address.
The next section contains a contact phone number for the delivery driver to use if necessary.
Tapping the phone icon will bring up the phone dialer and allow them to place a call.
At the bottom of the delivery details, the Notes for this location are displayed. Tapping the plus icon to the right of the
notes area will bring up a screen where a new note can be added and sent
to the server as a delivery event.
Drivers can tap on the Chat tab on the bottom of the main route overview page to bring up the chat screen. Here drivers may
exchange messages with the admin using the
Gophered Chat Page.
Notifications will be shown in the title bar of the main route page whenever a new chat message is received while the user is not viewing the chat page. Currently notification support is limited to the main route page, so make sure to check periodically if you're actively waiting for a message.